Privacy Statement | Stichting TinnitusFree

Privacy Policy, Effective date: 01 September, 2021

1.
In this privacy policy, we explain which data we use and how we save, protect and process these data. This privacy policy applies to the use of our website https://www.tinnitusfree.eu. (the “Website”),

2.
We comply with the General Data Protection Regulation (the “Relevant Legislation”). This policy is effective from September 1, 2021.

3.
If you are younger than sixteen years old, you cannot use our Website without the permission of your parents or legal guardian.

4.
To offer our Website and Services we process Personal Data and Non Personal Data. “Personal Data” means any information relating to an identified or identifiable natural person as defined in the Relevant Legislation. “Non-Personal Data” is information that is anonymous, aggregate, de-identified, or otherwise does not reveal your identity.

5.
We can collect and process your data at various moments, for example when you visit our Website or when you contact us. The lawful basis for our processing can be:
– compliance with legal obligations,
– your consent,
– a legal requirement to share Personal Data.

6.
When you use our Platform, we need the following contact data. We need these data for your interactions with Stichting TinnitusFree via digital/electronic tools such as e-mail or telephone; for example to process an order efficiently and correctly, to connect you to, for promotional purposes, and for any other tinnitus-related purposes:
– Your name
– Your e-mail address

7.
We use appropriate business systems and procedures to protect and safeguard the Personal Data you give us. We also use security procedures and technical and physical restrictions for accessing and using the Personal Data on our servers. Only authorized personnel are permitted to access Personal Data in the course of their work.

We will not retain your Personal Data longer than is legally allowed, and only as long as is necessary to enable you to use our Platform, including maintaining the online user account if created), to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All Personal Data we retain will be subject to this Privacy Policy.

8.
We may share your Personal Data with Processors, within the meaning of the Relevant Legislation. We may also share data for legal reasons or in connection with claims or disputes. We may also share Personal Data if we believe it is required by applicable law, regulation, operating license or agreement, legal process or governmental request, or where the disclosure is otherwise appropriate due to safety or similar concerns.

9.
The Personal Data that we collect from you is stored within the European Economic Area (“EEA”) and the United States.

10.
You may find other content on our Website that links to other websites. We do not control the content on these websites and are not responsible for the content or the privacy protection of these websites. We advise you to read the privacy policies of those websites.

11.
Stichting TinnitusFree uses client-side browser storage like cookies. Cookies are text files that your device or browser stores when you visit our website. Stichting TinnitusFree can also use techniques similar to cookies, such as tracking pixels, flash cookies, Java scripts, tags and web beacons.

We classify all these techniques under the term Cookies. Cookies are used to send data from a server to your device or browser for the purpose of being stored. On a subsequent visit, this data is sent back to the server. This way the server can recognize your device or browser.

We may use the Facebook pixel, Twitter pixel, LinkedIn pixel. For general website analytics, we may use Google Analytics.

Cookies can be essential for the operation of our Website, make sure that you can visit our Website safely and track bugs and errors at our Website. We may use cookies to improve your user experience on our Website.

You can change your cookie settings in your browser if you don’t want cookies to be sent to your device. Please note that some Website features or services of our Website may not function properly without cookies.

These are the tracking cookies we are using:

• Google Analytics
• LinkedIn pixel
• Facebook pixel.

These are the ‘session’ cookies we are using:

• pll_language for your language setting
• charitable_session, required data when you make a donation.

12.
You may request us to correct, update, shield or delete your personal information in our records. You may request a copy of the Personal Data we have processed about you. You may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you are under the impression that we process your data unlawfully.

You may always withdraw your consent to process your Personal Data. In that case, we will no longer process your Personal Data for the purpose for which consent is necessary.

Should you have further questions regarding this privacy policy, please contact us via the information below.

13.
We may occasionally update this notice. If we make significant changes, we will notify users in advance of the changes through the Platform or through other means, such as e-mail. We encourage users to periodically review this notice for the latest information on our privacy practices. After such notice, the use of our services by users in countries outside the European Union will be understood as consent to the updates to the extent permitted by law.

Stichting TinnitusFree, Javakade 656
1019SG Amsterdam, The Netherlands
KvK-number: 74122274
Email: noise@tinnitusfree.eu.